Business Requirement

Our client faced several challenges in developing a comprehensive workflow platform to optimize healthcare coordination and enhance operational efficiency in value-based care. They needed robust analytics and reporting capabilities for actionable insights and real-time data visualization tools for monitoring patient progress. Designing a user-friendly interface to support seamless communication and collaboration among care teams, implementing care management workflows for coordinated care, and providing a patient portal for health information access and provider communication were critical. Additionally, seamless user authentication and authorization through an OpenID Connect (OIDC) service worker was essential.

CCS Solution

CCS crafted a comprehensive web-based solution to enhance provider and patient contentment by streamlining care management, delivering actionable insights, and facilitating efficient communication. This innovative application integrates, structures, and evaluates data to actively involve clinical providers, administrators, and caregivers in effective, efficient, and intuitive member engagement. Additionally, it provides customizable user roles, permissions, and preferences, ensuring flexibility tailored to individual needs.